BÉLANGER, José <br/><br/>
Les tactiques d'influence1 des directeurs des ressources humaines employées auprès de l'équipe de direction du secteur public québécois 

 - Toronto :  Ipac,  mar./mars 2010 
<br/><br/> This study examines the use of influence tactics by Human Resources managers with the members of the Quebec public-sector management team. The results indicate that they use a large number of influence tactics, that they use more frequently “soft” tactics than “hard” ones or “neither soft nor hard” ones, and they choose their tactics based on a cost-benefit analysis. Furthermore, the analyses reveal that respondents whose feelings of self-efficacy are high will not attempt to influence or use “soft” tactics any more frequently than respondents with low feelings of self-efficacy. Finally, the results indicate that our respondents exercise influence effectively 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Setor Público<br/>Gestão de Pessoas<br/>Avaliação de Desempenho<br/>Eficácia
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Canadá