Fourth consolidated public service monitoring and evaluation report : research cycle 2006/2007 - Pretoria : Public Service Comission, 2007 - 96 p.

2. Professional ethics 3. Efficiency economy and effectiveness 4. Development orientation 5. Impartiality and fairness in service delivery 6. Public participation in policy-making 7. Accountability 8. Transparency 9. Good human resource management practices 10. Representivity

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