How to build trust in inter-organizational projects : the impact of project staffing and project rewards on the formation of trust, knowledge acquisition and product innovation
- Oxford : Elsevier, oct. 2010
The importance of trust in projects that involve multiple project partners is widely acknowledged. This research analyzes both outcomes and antecedents of trust in inter-organizational projects. On the outcome side, the findings show that trust between project team members working on an inter-organizational project positively impacts the acquisition of external knowledge which, in turn, promotes product innovation. With respect to the antecedents of trust data reveal that a stable pool of project team members and objective project reward criteria facilitate the formation of inter-organizational trust.
Inovação Criatividade Gestão do Conhecimento Capacitação Profissional Gestão de Pessoas Gestão de Projetos