Bourgon, Jocelyne <br/><br/>
A new synthesis of public administration :  serving in the 21st century / 
por Jocelyne Bourgon. -- 
 - Ottawa, CA :  McGill-Queen's University,  2011. 
 - 414 p. :  il. 
 - Queen's policy studies .
<br/><br/> *** Part One - Exploring the new frontiers of public administration  . 1 - Public administration: not entirely if the past and not yet of the future  . 2 - What is different about serving in the 21st century?  . 3 - A new synthesis of public administration  . 4 - Preparing governments for the challenges of the 21st century  . 5 - Government fit for the future  . 6 - The new synthesis journey continues  *** Part two - Case studies: bridging theory and practice  . 7 - The changing reality of practice  . 8 - The story of the Singapore prison service: from custodians of prisoners to captains of life  . 9 - Bolsa família program: funding families for development  . 10 - Vision, collaboration, persistence and hard work: the Canadian federal government's homelessness partnering strategy  . 11 - Public safety centres in the Netherlands  . 12 - Victorian bushfire reconstruction and recovery authority: a case study on agility and resilience  . 13 - Workfare in Singapore  . 14 - Citizen-centred public services: designing for complex outcomes  *** Part Three - The new synthesis journey  . 15 - The new synthesis journey  . 16 - The Netherlands roundtable  . 17 - The Canada roundtable  . 18 - The Brazil roundtable  . 19 - The Singapore roundtable  . 20 - The United kingdom roundtable  . 21 - Group discussions in Australia and new Zealand  * Appendix A: Names and affiliations of invited speakers and participants at NS6 international roundtables 
<br/><br/><label>ISBN: </label>9781553393139 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administração Pública<br/> Estudo de Caso<br/> Aspecto Histórico<br/>Globalização <br/>Estudo de Caso