CHEN, Bin

Antecedents or processes? Determinants of perceived effectiveness of interorganizational collaborations for public service delivery - Philadelphia : Routledge, dec. 2010

This article introduces a framework of antecedents, processes, and perceived outcomes to evaluate interorganizational collaborations for children and family service delivery in Los Angeles County, California. The results showed that resource acquisitions, organizational legitimacy, partner characteristics, and supply-side preconditions for collaboration could affect perceived collaboration outcomes. The effects of most of antecedents on perceived outcomes were, however, mediated by collaborative processes and perceived effectiveness of collaborative ventures were mainly premised on the existence of processes for leveraging resources and building trust between partners


Gestão de Parcerias
Eficácia
Cooperação
Serviço Público