MOLINEAUX, Julienne

The democratic case for one manifestation of bureaucracy - Wellington : IPANZ, apr. 2010

Records are the epitome of bureaucracy. When politicians want to convey bureaucratic excess, they use terms that evoke records out of control. Think 'form filling', 'paper shuffling', 'paper war', or 'paper mountains'. Because they are linked concepts, framing bureaucracy in a pejorative rather than Weberian light simultaneously casts records in a pejorative light. This masks the positive role that records play in providing organisational and democratic accountability