Rules and red tape : a prism for public administration theory and research
- New York : M.E. Sharpe, 2011
- 207 p.
1 - Situating red research and theory 2 - Why red tape is not so black and white 3 - Elements of red tape theory 4 - Empirical research on red tape 5 - Contracting and performance 6 - A research agenda for res tape 7 - Red tape as token
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Burocracia Políticas Públicas Reforma Administrativa Teoria Administrativa