Rules and red tape : a prism for public administration theory and research /
por Barry Bozeman e Mary K. Feeney. --
- New York : M.E. Sharpe, 2011.
- 207 p. : il.
- 1. Situating red research and theory. - 2. Why red tape is not so black and white. - 3. Elements of red tape theory. - 4. Empirical research on red tape. - 5. Contracting and performance. - 6. A research agenda for red tape. - 7. Red tape as token.
9780765623355
Burocracia Políticas Públicas Reforma Administrativa Teoria da Burocracia