Bouckaert, Geert <br/><br/>
Managing performance :  international comparisons 

 - London / New York :  Routledge,  2008 
 - 440 p. 
<br/><br/> - Part I: CONCEPTS, APPROACHES AND EXPLANATIONS  1: What is managing performance?  2: Performance and management: approaches to analysis  3: Managing performance: contexts and explanations  - Part II: PERFORMANCE TYPES  4: Performance administration  5: Managements of performances  6: Performance management  - Part III: COMPARATIVE PERFORMANCE AND EVALUATION  7: Managing performance: comparing country models and practice  8: Paradoxes and disconnects in managing performance  9: Towards performance governance: a new agenda?  10: Conclusion and nest steps  - Part IV: APPENDICES  I: Methodological introduction to the country models  II: Ideal types of managing performance: synthetic overview  III: OECD checklists  IV: List of glossaries  V: Country models  - Australia  - Canada  - The Netherlands  - Sweden  - United kingdom  - United States  
<br/><br/><label>ISBN: </label>9780415423953 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Gestão de Desempenho<br/>Avaliação de Desempenho<br/>Qualidade Total<br/>Governança