Benchmarking, evaluation and strategic management in the public sector
- Paris : OECD, 1997
- 122 p.
Chairman's statement - Dr. Sylvie Trosa Performance benchmarking in the public sector: the UK experience - Jeremy Cowper and Dr. Martin Samuels The implementation of benchmarking from a swedish perspective - Lars Dahlberg and Christian Isaksson Commentary - Professor Helmut Klages Evalating public management reform -- an illustration of performance evalution Evaluating of public management reforms in finland: from ad hoc studies to a programmatic approach - Katju Holkeri and Hilkka Summa Commentary - Daniele Lamarque Developing strategic results indicators and linking with departmental/agency planning Strategic management in government: extending the reform model in New Zealand - Alex Matheson, Gerald Scanlan and Ross Tanner Commentary - Dr. Gudfinna Bjarnadottir The contract agency approah as an illustration of performance management The contract management project in Denmark - Peter Kjaersgaard Pedersen, Hanne Dorthe Sorensen and Jakob Buhl Vestergaard Commentary - Professor Anne Drumaux
Gestão Estratégica Setor Público Administração Estratégica Agente de Mudança Avaliação Inovação Empresa Pública Técnicas Administrativas Reforma Administrativa Administração Contrato Desempenho Organizacional Engenharia Reversa