A guide to competency development in the civil service :  performance management and development system / 
Centre for Management and Organisation Development - CMOD. 
 - Lansdowne :  GSA,  [s. d.] 
 - 63 p. 
<br/><br/> Part I Competency Development – Key Issues  The PMDS Competency Framework  Knowledge  Skills  Behaviours and Attributes  Methods of Developing Behavioural Competencies  On-the-Job Learning  The Importance of Coaching  Formal Training Interventions  Self Managed Learning and e-Learning  When it's not a Learning Issue  Part II The Seventeen Competencies of the PMDS  Personal Effectiveness Cluster Self Confidence   Achievement, drive and commitment   Initiative   Teamworking   Communications   Group and Interpersonal   Effectiveness Cluster Networking/Influencing  Customer Service  Managing and Developing People  Leadership  Interpersonal Understanding  Thinking Style and Problem Solving Cluster   Analytical Thinking   Conceptual Thinking   Decision Making/Judgement  Specialised Expertise  Managing for Results Cluster   Managing Budgets and Resources  Information Seeking and Management  Concern for Clarity and Work Quality 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Desenvolvimento de Competências<br/>Coaching <br/>Serviço Público