Governance reform under real-world conditions :  citizens, stakeholders, and voice / 
Sina Odugbemi and Thomas Jacobson, editors 
 - Washington, D.C. :  The World Bank,  2008. 
 - 525 p. :  il. ;  26 cm. 
<br/><br/>Inclui bibliografias e índice 
<br/><br/>Part I. Using political analysis to guide communication strategies. -- Part II. Securing political will. -- Part III. Gaining the support of public sector middle managers. -- Part IV. Building broad coalitions of pro-change influentials. -- Part V. Transforming indifferent or hostile public opinion. -- Part VI. Instigating citizen demand for good governance 
<br/><br/><label>ISBN: </label>9780821374566 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administração pública ---Estudo de casos
<br/><br/><label>Dewey Class. No.: </label>352.367