Transforming government : lessons from the reinvention laboratories /
editado por Patricia W. Ingraham, James R. Thompson e Ronald P. Sanders. --
- San Francisco : Jossey-Bass , 1998.
- 266 p.
- Jossey-Bass Nonprofit & Public Management .
Part one: Strategic change in public organizations 1 - Ferment on the front lines: devising new modes of organizing - James R. Thompson 2 - Heroes of the revolution: characteristics and strategies of reinvention leaders - Ronald P. Sanders 3 - The best-kept secret in government: how the NPR translated theory into practice - John M. Kamensky 4 - Reinventing public agencies: bottom-up versus top-down strategies - James R. Thompson, Ronald P. Sanders Part two: The tactics of change in public organizations 5 - Overcoming employee resistance to change - David G. Frederickson, James L. Perry 6 - Ingredients for success: five factors necessary for transforming government - Hal G. Rainey 7 - Tailoring change strategies: alternative approaches to reform - B. Guy Peters Part three: Lessons for continuing transformation 8 - Where the buck stops: accountability in reformed public organizations - Barbara S. Romzek 9 - Making government reform stick: lessons learned - Donald J. Savoie Conclusion: transforming management, managing transformation - Patricia W. Ingraham
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Mudança Organizacional Empresa Pública Administração Estratégica Técnicas Administrativas Reforma Administrativa