CHOO, Chun Wei

The knowing organization : how organizations use information to construct meaning, create knowledge and make decisions - New York : Oxford University Press, 1998 - 298 p.

1 - The knowing organization: a holistc view of how organizations use information 2 - How we come to know: a general model of information use 3 - The management of ambiguity: organizations as sense-making communities 4 - The management of learning: organizations as knowledge-creating enterprises 5 - The management of uncertainty: organizations as decision-making systems 6 - The knowing organization (I): theory and process 7 - The knowing organization (II): balancing tensions and managing information


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