Managing for excellence in the public sector /
por Guerrit van der Waldt. --
- Kenwyn : Juta & Co, 1997.
- 471 p. : il.
Module A. Public management: an environmental and multidisciplinary perspective. - 1. Introduction to public management. - 2. Management ethics, approaches and principles. - 3. The public management environment. - 4. South African government hierarchy which public managers function. - Module B. Public management in a dynamic practice: functions, skills and applications. - 5. Public management functions. - 6. Public management skills. - 7. Management applications. - 8. Management tools, supportive technology and management techniques. - 9. Public management: issues, challenges and remedies. - 10. Public management: practical applications.
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Relações Intergovernamentais Gestão de Qualidade Planejamento Controle Administrativo Liderança Setor Público Técnicas Administrativas Estudo de Caso Tomada de Decisão Negociação