McKevitt, David

Managing core public services / por David McKevitt. -- - Oxford : Blackwell, 1998. - 287 p. : il.

1 - Introduction. 2 - Managing in the core public services. 3 - Service delivery - meeting citizen needs. 4 - Managing resources for social gain. 5 - Strategic control of core public services. 6 - Organizational structures for effective service delivery. 7 - Managing professionals. 8 - Review of reform programmes.

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Serviço Público
Administração Pública
Gestão Organizacional
Servicos Sociais
Gerentes Públicos
Serviços de Saúde
Política de Saúde
Politica Educacional
Estudo de Caso