Managing core public services /
por David McKevitt. --
- Oxford : Blackwell, 1998.
- 287 p. : il.
1 - Introduction. 2 - Managing in the core public services. 3 - Service delivery - meeting citizen needs. 4 - Managing resources for social gain. 5 - Strategic control of core public services. 6 - Organizational structures for effective service delivery. 7 - Managing professionals. 8 - Review of reform programmes.
0631193111
Serviço Público Administração Pública Gestão Organizacional Servicos Sociais Gerentes Públicos Serviços de Saúde Política de Saúde Politica Educacional Estudo de Caso