Creating high-performance government organizations : a practical guide for public managers /
editado por Mark G. Popovich; prefácio de David Osborne. --
- San Francisco : Jossey-Bass , 1998.
- 191 p. : il.
- The Jossey-Bass nonprofit and public management .
- Introduction - Welcome to the new world of government. - Part One - Meeting the challenges of improving government performance. - 1. Understanding high-performance organizations. - 2. Challenges and opportunities. - 3. Mastering the politics of change. - Part Two - Key steps in planning for high performance. - 4. Preparing the way for change. - 5. Crafting your vision, mission, and values. - 6. Conducting useful organizational assessments. - 7. Designing a result-driven plan for change. - Part Three - Strengthening central management systems to support high performance. - 8. An introduction to high-performance. - 9. High-performance budgeting systems. - 10. High-performance human resource systems. - 11. High-performance procurement systems.