WEAVER, Richard G <br/><br/>
Managers as facilitators :  a practical guide to getting work done in a changing workplace 

 - San Francisco :  Berrett-Koehler Publishers,  1997 
 - 248 p. 
<br/><br/> Introduction: the important new role for managers  Part I - The essential elements of facilitation  Chapter 1 - Facilitators focus on task  Chapter 2 - Clarifying the charge and charter of the group  Chapter 3 - Using yourself as an instrument to help the group  Chapter 4 - Benefiting from individual differences  Chapter 5 - Understanding group interaction and development  Chapter 6 - Dealing with conflict  Chapter 7 - The process of effective facilitation  Chapter 8 - Active listening: the most important facilitation skill  Part II - New insights into facilitation  Chapter 9 - Facilitation is boundary management  Chapter 10 - Facilitation is charge management  Chapter 11 - Quick fix: solutions to common problems 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Técnicas Gerenciais<br/>Capacitação Gerencial<br/>Administradores<br/>Trabalho em Equipe<br/>Resolução de Conflitos