BLASI, Gerald J <br/><br/>
Government contracting and performance measurement in human services 

 - New York :  Marcel Dekker,  2002 
<br/><br/> Government contracting with third party service providers has increased during the past decade. The contracts purport to hold these service providers accoutrable for the services delivered. A review of 46 contracts providing a variety of human services reveals that accoutability is spoken of but not necessarily achieved. The study reviews the accountability methods in each contract, how perfomance is measured, how data are collected for the annual report forms required by each contract and whether accountability is established. The results indicate that more work needs to be done in order to establish what constitutes accoutability, what performance should be measured and how that performance is measured