The distance manager : a hands-on guide to managing off-site employees and virtual teams
- New York : McGraw-Hill, 2001
- 252 p.
Part I: Distance managing: the foundation principles The seven competencies of an effective distance manager Five things that cripple the effectiveness of the distance manager What employees want from a distance manager Six types of virtual teams Part II: Stay connected and coordinated: the dos and dont's The distance coach: getting peak performance Distance team building: practical tips for building effective teams Distance training: building skills in remote sites Building trust from a distance Overcoming the isolation of the satellite office Managing employees who work at home Leading people who don't work at home The necessity of face-to-face report to you Celebrating from a distance Part III: The distance technology handbook Setting up a virtual office: the basichardware and communication lines people need How to use the telephone The distance manager's guide to efficient teleconferences Videoconferencing: technology and table manners Managing by e-mail - without letting it take over your life Using web tools: effective shared workplaces and files Web conferencing: working with whiteboards and web meetings Part IV: The distance manager in action The distance sales manager at xerox The distance project manager at international paper The distance product development manager at hewlett-packard The distance senior manager at weyerhauser