ZEICHNER, Lee M <br/><br/>
Developing an overarching legal framework for critical sevice delivery in America`s cities :  three recommendations for enhancing security and reliability 

 -  2001 
<br/><br/> State and Local governments must develop an overarching legal foundation to manage critical service delivery in an electronic environment. Prior to establishing a foundation, decision-makers must first adopt a philosophy that focuses and harnesses expressions of law and public policy. The research and development community must supports the nation`s efforts with programs designed to aid in the  risk assessment process. These programs must focus on identifying better ways to quantify risk, understanding infrastructure interdependency, and measuring cascading damages flowing form service outages. Finally, State and Local leaders shoud adopt security guidelines for industry and government servie providers. Guidelines involve ten well-defined process requirements, all of which must be implemented to provide servies online and in a safe and secure manner