SENESE, Stefania
Il common assessment framework : uno strumento per l`autovalutazione nella p.a
- Milano : Maggioli Editore, 2001
The spreading and sharing of knowledge acquired and objectives achieved in term of New Public Management on a trans-national basis have been hindered by the range of diffente procedures adopted in each national context. The need to overcome such fragmentation in operational methods, as well as to compare achievements in al countries involved, has led several EU Public Management Departments to work out a Common Assessment Framework: the CAF. Its main purpose is to supply a reference tool, able to steer public organization towards a quality mangement rationale in pursuit of excellence