Argyris, Chris <br/><br/>
Overcoming organizational defenses :  facilitating organizational learning / 
por Chris Argyris. -- 
 - New Jersey :  Prentice Hall,  c1990. 
 - 169 p. 
<br/><br/> 1. Puzzles.  2. Human theories of control: skilled incompetence.  3. Organizational defensive routines.  4. Fancy footwork and malaise.  5. Sound advice: it compounds the problem.  6. Reducing the organizational defense pattern.  7. Making the new theory of managing human  performance come true.  8. Getting from here to there.  9. Upping the ante. 
<br/><br/><label>ISBN: </label>0205123384 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Comportamento Organizacional<br/>Administração por Objetivos<br/>Gestão de Pessoas<br/>Competitividade<br/>Capacitação Profissional <br/>Controle Administrativo