WILLIANS, Mark K <br/><br/>
Vermont American Corporation turns training into trading 

 -  2001 
<br/><br/> Take a non-unionized manufaturing plant with poor customer service. Add a unionized distribution center with a host of inefficiencies. Apply the same training and teamwork regime in both. Result: a profitable success.How did the Vermont American Corporation (VAC) do it? 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Training<br/>Teamwork<br/>World-Class<br/>Manufacturing