CRABB, Steve

Pindar Set turns to a new page - 2001

Customer demands could have led to a real crisis for Pindar Set, typesetter of Yellow Pages, during the mid-1990s. The way the issues were handled enabled the company to grow, not merely to survive. This article tells the story of a transformation in working culture which made the firm an award winner


Flexible Working Hours
Pindar Set
Printing Industry
Organizational Change
United Kingdom