When it`s time to stop writing policies an inquiry into procedural injustice
- 2001
The experience of injustice is hurtful to individuals and harmful to organizations. Few benefit from unfairness, though many are harmed. In the face of these problems, well-meaning organizations often attempt to reduce inustice by preparing written guidelines and formal prodecures. Quite often, this is an effective strategy. Using formal procedures to make decisions can engender fariness, and therefore be of service to both employees and employers. Despite this, it is possible to be overzealous in the pursuit of policy. We explore this possibility in three parts. First, we discuss a variety of problems that may result from overly elaborate policies. Second, we investigate why organizations write costly procedures. We argue that process growth is an autocatalytic reaction in which existing procedures impel the creation of additional ones. Third, we consider some strategies for freeing organizations from the trapof legalistic procedures
Burocracia Legalismo Justiça Organizacional Política Justiça Processual Red Tape Regulamentos