Divay, Gérard <br/><br/>
Recognizing citizens in municipal management:   an exploratory study based on a content analysis of municipal websites in the province of Quebec / 
Gérard Divay, Maud Micheau 
 - UK:  IIAS,  2017. 
 - 773–788 p. 
<br/><br/>Inclui bibliografia  
<br/><br/><label>ISSN: </label>00208523