CARR, Nicholas G <br/><br/>
Bob's Meltdown 

 -  jan.2002 
<br/><br/> Your best manager just lost his cool and humiliated a colleague in public. Now what? There's big trouble at Concord Machines. Bob Dunn, head of Concord's most profitable business unit, just blew his top at Annette Innella, a new executive brought in to lead the company's knowledge management initiative. CEO Jay Nguyen doesn't want to lose either of theim - at least he doesn't think he does. What should he do about his star manager's tantrum?