COUTU, Diane L

The anxiety of learning - mar.2002

Everyone touts learning organizations, but few actually exist world-renowned psychologist Edgar H. Schein draws on decades of pioneering research to explain why. World-renowned psychologist and organizational expert Edgar Schein draws intriguing (if slightly unsettiling) parallels between prisoner-of-war camps and corporate America's learning organizations. For individuals in both environments, he contends, learning is a coercive process that requires blood, sweat, and tears - and a certain level of anxiety