STORCK, John

A community of practice makes perfect at Xerox - 2000

At the end of 1994 Xerox realized that its proprietary IT infrastructure had to go, not because it was inferior to other systems, but because it placed limits on the company when it came to developing new products and communicating with the outside world. What was needed a consistent, industry-standard infrastracture that would allow the company to exploit advances in techology. Taking the decision was the easy bit. How was the company to make such a decision a reality - getting rid of 70,000 workstations, around 1,200 servers and various network hardware? Happily, Xerox took on an experienced program manager who created what became known as the Transition Alliance, an alliance that showed that large-scale change can be achieved on time and on budget and more


Administração de Empresas
Cooperação
Técnica Administrativa
Comportamento Organizacional
Gestão da Informação