Measuring the performance of government departments :  report by the comptroller and auditor general : HC 301 session 2000-2001 : 22 March 2001 

 - London :  National Audit Office,  2001. 
 - 69 p. :  il. 
<br/><br/> Part 1 - Introduction.  - Part 2 - Selecting and designing performance measures.  - Part 3 - Implementing public service agreement targets to raise performance.  - Part 4 - Collecting good quality performance data. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Avaliação de Desempenho<br/> Setor Público<br/>Eficiência<br/>Controle de Gestão<br/>Indicadores de Desempenho