Gore, Albert <br/><br/>
The best kept secrets in government :  how the Clinton administration is reinventing the way Washington works / 
por Al Gore. -- 
 - New York :  Random House,  1996. 
 - 137 p. :  il. 
<br/><br/> Fourth report of the National Performance Review. 
<br/><br/> 1. Introduction.  - Reinvention Highlights  - Secret one: common sense has come to the federal government.  - Procurement reform.  - Management systems and structure.  - Reinvention labs.  - Personnel reform.  - Reinforcing sucess: the hammer award.  - Franchise funds.  - Our secret weapon.  - Secret two: government is serving people better.  - President Clinton's marching orders.  - Who is the customer?  - Ask customers what they want.  - Setting standards.  - The convenience of the customer.  - Phones.  - Number, please.  - Computers.  - Just a little common sense.  - Training.  - Secret three: government is in partnership with business.  - Forming partnerships.  - The environment.  - Medicine.  - Worker safety.  - Pensions.  - Health care.  - Meat and poultry.  - Consumer products.  - Drug interdiction.  - Helping our partners.  - Who's the enemy?  - Secret four: government is partnering with communities.  - Cities, counties, states - partners.  - The oregon option.  - Performance partnerships.  - The environment.  - Connecticut neighborhood revitalization partnership.  - Addressing unfunded mandates.  - Welfare and health care reform.  - Fighting crime.  - Education. 
<br/><br/><label>ISBN: </label>0679778349 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administração Federal<br/>Reforma Administrativa<br/>Política de Governo<br/> Políticas Públicas<br/>Inovação<br/>Descentralização Administrativa<br/>Estados Unidos