The best kept secrets in government : how the Clinton administration is reinventing the way Washington works /
por Al Gore. --
- New York : Random House, 1996.
- 137 p. : il.
Fourth report of the National Performance Review.
1. Introduction. - Reinvention Highlights - Secret one: common sense has come to the federal government. - Procurement reform. - Management systems and structure. - Reinvention labs. - Personnel reform. - Reinforcing sucess: the hammer award. - Franchise funds. - Our secret weapon. - Secret two: government is serving people better. - President Clinton's marching orders. - Who is the customer? - Ask customers what they want. - Setting standards. - The convenience of the customer. - Phones. - Number, please. - Computers. - Just a little common sense. - Training. - Secret three: government is in partnership with business. - Forming partnerships. - The environment. - Medicine. - Worker safety. - Pensions. - Health care. - Meat and poultry. - Consumer products. - Drug interdiction. - Helping our partners. - Who's the enemy? - Secret four: government is partnering with communities. - Cities, counties, states - partners. - The oregon option. - Performance partnerships. - The environment. - Connecticut neighborhood revitalization partnership. - Addressing unfunded mandates. - Welfare and health care reform. - Fighting crime. - Education.
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Administração Federal Reforma Administrativa Política e Governo Políticas Públicas Inovação Descentralização Administrativa Estados Unidos