The post-bureaucratic organization : new perspectives on organizational change - London : SAGE, 1994 - 287 p.

Introduction - Charles Heckscher and Lynda M. Applegate Defining the post-bureaucratic type - Charles Heckscher Teams, performance, and rewards: will the post-bureaucratic organization be a post-meritocratic organization? - Anne Donnellon and Maureen Scully Cognitive reapportionment: rethinking the location of judgment in managerial decision making - Benn R. Konsynski and John J. Sviokla The virtual organization: bureaucracy, technology, and the implosion of control - Nitin Nohria and James D. Berkley Transformational processes - Charles Heckscher, Russel A. Eisentat, and Thomas J. Rice The paradox of quality management: commitment, ownership, and control - Janice A. Klein Bureaucracy: can we do better? We can do worse - Frederick M. Gordon Constraints on the interactive organization as an ideal type - David Krackhardt Allen-bradley's ICCG case study: a commentary - Nitin Nohria and James D. Berkley Lakeville chemical plant - Charles Heckscher


Agente de Mudança
Organização Virtual
Burocracia
Teoria Administrativa
Modelo de Gestão
Tomada de Decisão
Tecnologia da Informação
Qualidade
Estrutura Organizacional
Inovação