The evolution of public management :  concepts and techniques for the 1990 

 - London :  MacMillan,  1992 
 - 332 p. 
<br/><br/> Part one: policy and reform  Concepts and assumptions of public management - Richard Parry  Regulation and public sector management - Philip H. Bowers  Private money in public expenditure - Nicholas G. Terry  Part two: functional perspectives  Managing quality in public services - Jenny L. Rees  Marketing and public services - Nicholas S. Alexander  Model building and decision-making - John J. Glen  Competitive tendering and bidding - Lyn C. Thomas  Investment appraisal: cost-benefit analysis - Jonathan N. Crook  Social accounting techniques - George F. Harte  Remuneration and motivation - Colin Duncan  Stress management in caring services - Timothy J. Newton  Part Three: case study: nhs in crisis  The flawed debate - Colin Duncan,K. Ian Sams and Philip J. White  Roots of crisis and reform prospects - Colin Duncan, K. Ian Sams and Philip J. White 
<br/><br/><label>ISBN: </label>0333522745 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reforma Administrativa<br/>Serviço Público<br/>Administração Pública<br/>Regulação<br/>Qualidade<br/>Salário<br/>Motivação<br/>Custo Benefício<br/>Agente de Mudança<br/> Tomada de Decisão <br/>Marketing
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Reino Unido