Cases in public management 

 - 4. ed 
 - Boston :  Houghton Mifflin Company,  1983 
 - 361 p. 
<br/><br/> Part one: organizational  The FAA, the army, and airspace  Two models for organizing  Dilemma in juvenile court  A case of departmental custody  City hall got the message  Dealing with the permanent bureaucracy  Shifting the costs of governance  Part two: bargaining and negotiations  The transfer of turkey stadium  Dilemmas of economic development  Middle management ignored  Vacation policy grievance  Who staffs the hospital?  Intransigence and inertia  Part three: personnel issues  A supervisor for unit II  An exercise in classifying positions and moving people  Office of personnel and labor relations  Performance evaluation and organizational rigidity  Sick finances, sick leave  Mary P. Smith  Jayne's baby  Dr. Young's decision  Who (or what) killed the crown prince?  In pursuit of personnel papers  Alcoholism: the silent personnel problem  Betty Davis, supervisor  Supersystem comes and goes  Part four: policies and procedures  A matter of evaluation  Integrating headquarters and the field  Metropolitan emergency medical services  Constituency building  Fred W. Quigley  Federal medical center  A positive stroke goes awry  Part five: supervisory problems  The making of a corrections officer  The new court clerk's dilemma  "Keep a 2 versus 4 behind your desk"  "Stop having birthdays  Conflict on the human services coordination team  One supervisor's analysis  An office romance  Carl the ripper  Part six: personal and ethical dilemmas  One perspective on hillsdale tower  A tiger in the planning section  Holding on while fading out  Two views of a dilemma  On lobbying techniques  Anna Lieberman, deceased  A zealous city employee  The report  "For better or worse"  Ann's dilemma  Learning the ropes  The myth of the monterey mafia  "There is no such thing as a free ride"  The outsider  Delilah's in-basket 
<br/><br/><label>ISBN: </label>0395327679 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Gerente<br/>Estudo de Caso<br/>Negociação<br/>Gestão de Pessoas<br/>Ética<br/>Gestão de Projetos<br/>Programa<br/>Finanças<br/>Implementação<br/>Administração Estratégica<br/>Relações de Trabalho<br/>Governança<br/> Burocracia<br/>América do Norte<br/>Estados Unidos