Ferlie, Ewan <br/><br/>
The new public management in action 

 - Oxford :  Oxford University,  1996 
 - 287 p. 
<br/><br/> Characterizing the "new public management"  Key recent changes in UK public services  The new public management as rising bodies of managerial throught  The new public management in international perspective  Some underlying themes and questions  Approach and methods  Plan of the book  Public sector restructuring  Theoretical developments  Public sector context  Evidence of system-wide change  Conclusion-moving to system-wide change?  The creation and evolution of quasi-markets  Introduction: the new public management and quasi-markets  The quasi-market phenomenon  Characterizing quasi-markets - some theoretical issues  The creation and evolution of quasi-markets - some empirical evidence from the NHS  Conclusions and discussion  A process of transformational change?  From change to transformation  Multilayered changes within organizations  Changes to the technology and delivery systems  Reconfiguration of individual roles and power relations  Changes to the cultures of the organizations  Board composition: managers and "magistrates"  The growth of non-elected bodies  The transference of private sector models to the public sector  From authorities to boards  The board: from "rubber stamp" to strategy-maker?  Private sector boards  Strategy formulation as a process  Board process  Professionals and the new public management  Themes and issue  Key concepts in relation to professionalism  The impact of competition and a quasi-market on professionals  The changing management processes and the impact on professionals  Induvidual professionals, professional managers, and hybrids  The question of accountability: new forms or a democratic deficit?  The growing debate  Alternative models of accountability  Purchasing organizations - will they really develop as tribunes of the people?  Concluding discussion - the need for more robust models of accountability  Concluding discussion  Recapitulation of the key themes  Novel concepts and findings  The new public management in theory  Future reserch agenda 
<br/><br/><label>ISBN: </label>0198289022 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reforma Administrativa<br/> Setor Público<br/>Agente de Mudança<br/>Comportamento Organizacional<br/>Modelo de Gestão<br/>Programa<br/>Serviço Público
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Reino Unido