KNOX, Simon; MAKLAN, Stan <br/><br/>
Corporate Social Responsibility :  moving beyond investment towards measuring outcomes 

 - Oxford :  Elsevier,  October 2004 
<br/><br/> Based upon an empirical study of CRS policy and practices across a number of multinational companies, we explore some of the underlying reasons why CSR  reporting  seems to have a low impact on business decision making and, through a validated franework linking CSR to business and social outcomes, we make recommendations for change