Strategies for information technology governance 

 - Hershey :  IGP,  2004 
 - 390 p. 
<br/><br/> SECTION I: IT Governance Frameworks  Chapter I. Structures, processes and relational mechanisms for IT governance - Wim Van Grembergen, Steven De Haes and Erik Guldentops  Chapter II. Intregation strategies and tactics for information technoogy governance - Ryan R. Peterson  Chapter III. An emerging strategy for e-business IT governance - Nandish V. Patel   SECTION II: Performance Management as IT Governance Mechanism  Chapter IV. Assessing business-IT alignment maturity - Jerry Luftman  Chapter V. Linking the IT balanced scorecard objectives at a major canadian financial group - Wim Van Grembergen, Ronald Saull and Steven De Haes  Chapter VI. Measuring and managing e-business initiatives through the balanced scorecard - Wim Van Grembergen and Isabelle Amelinckx  Chapter VII. A view on knowledge management: utilizing a balanced scorecard methodology for analyzing knowledge metrics - Alea Fairchild  Chapter VIII. Measuring ROI in e-commerce applications: analysis to action - Manuel Mogollon e Mahesh S. Raisinghani  Chapter IX. Technical issues related to IT governance tactics: product metrics, measurements and process control - Michalis Xenos  SECTION III: Other IT Governance Mechanisms  Chapter X. Managing IT functions - Petter Gottschalk  Chapter XI. Governing information technology through COBIT - Erik Guldentops  Chapter XII. Governance in IT outsourcing partnerships - Erik Beulen  SECTION IV: IT governance in action  Chapter XIII. The evolution of IT governance at NB Power - Joanne Callahan, Cassio Bastos and Dwayne Keyes  Chapter XIV. Governance structures for IT in the health care industry - Reima Suomi, Jarmo Tahkapaa  About the Authors  Index 
<br/><br/><label>ISBN: </label>1591401402 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tecnologia da Informação<br/>Sistemas de Comunicação<br/>Governo Eletrônico<br/>Governança<br/>Gestão Tecnológica