Pollitt, Christopher <br/><br/>
Managerialism and the public services :  cuts or cultural change in the 1990s? 

 - 2 ed 
 - Cambridge :  Blackwell Business,  1993 
 - 222 p. 
<br/><br/> 1 - Naming the parts: the content of managerialism  2 - Evolution: the contexts for managerialism in the USA and UK  3 - First steps: the initial impact in the UK  4 - First steps: the initial impact in the USA  5 - Stunted growth: a critique of managerialism  6 - Some alternatives  7 - Beyond taylorism? the coming of quality  8 - Reflections 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Serviço Público<br/>Qualidade<br/>Ética<br/>Reforma Administrativa<br/>Agente de Mudança<br/>Modelo de Gestão