Managerialism and the public services : cuts or cultural change in the 1990s? /
por Christopher Pollitt. --
- 2.ed.
- Cambridge : Blackwell Business, 1993.
- 222 p. : il.
1. Naming the parts: the content of managerialism. 2. Evolution: the contexts for managerialism in the USA and UK. 3. First steps: the initial impact in the UK. 4. First steps: the initial impact in the USA. 5. Stunted growth: a critique of managerialism. 6. Some alternatives. 7. Beyond taylorism? the coming of quality. 8. Reflections.
0631188371
Gerente Serviço Público Gestão da Qualidade Ética Reforma Administrativa Agente de Mudança Modelo de Gestão