Wilson, James Q. <br/><br/>
Bureaucracy :  what government agencies do and why they do it / 
por James Q. Wilson. -- 
 - New York :  BasicBooks,  1989. 
 - 433 p. 
<br/><br/> - I. Organizations.  - 1. Armies, prisions, schools.  - 2. Organization matters.  - II. Operators.  - 3. Circumstances.  - 4. Beliefs.  - 5. Interests.  - 6. Culture.  - III. Managers.  - 7. Constraints.  - 8. People.  - 9. Compliance.  - IV. Executives.  - 10. Turf.  - 11. Strategies.  - 12. Innovation.  - V. Context.  - 13. Congress  - 14. Presidents  - 15. Courts.  - 16. National differences.  - VI. Change.  - 17. Problems.  - 18. Rules.  - 19. Markets.  - 20. Bureaucracy and the public interest. 
<br/><br/><label>ISBN: </label>9465007856 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Burocracia<br/>Interesse Público<br/>Alta Administração Pública<br/>Política<br/>Agente de Mudança