Barzelay, Michael <br/><br/>
Breaking through bureaucracy :  a new vision for managing in government 

 - Berkeley :  University of California,  1992 
 - 237 p. 
<br/><br/> Part one: setting the agenda  Beyond the bureaucratic paradigm  The need for innovative strategies  Part two: breakthroughs are possible  Inventing strategies  Reworking the culture and producting results  Challenging financial paradigms  Part Three: generalizations  More problems, fewer conditions  Managing customer-focused staff agencies  The post-bureaucratic paradigm in historical perspective 
<br/><br/><label>ISBN: </label>05200078004 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Burocracia<br/>Serviço Público<br/>Accountability<br/> Administração Estadual<br/>Comportamento Organizacional<br/>Técnica Administrativa<br/>Burocratização<br/>Poder Executivo<br/>Controle de Gestão<br/>Inovação<br/>Agente de Mudança<br/>Teoria Administrativa