BURCHAM, Laurel M <br/><br/>
The New Jersey public works performance standards study :  improved efficiency and effectiveness in three New Jersey townships 

 - Washington :  U.S. Office of Personnel Management,  1981 
 - 61 p. 
 - Productivity improvement in state and local government .
<br/><br/> Preface  Executive summary  Chapter 1 - introduction  Chapter 2 - Planning phase  Problem definition  Design of productivity improvement program  Chapter 3 - program implementation phase  Program initiation  Chapter 4 - Evaluation phase  Data analysis  Identification of improvements  Cost-benefits analysis  Recommendation of improvements  Chapter 5 - Installation and follow-up  Implementation  Program and performance evaluation  Reporting and monitoring  Cost-benefit analysis  Further improvement potential discovered  Chapter 6 - Conclusion  Transferability of results  Lessons learned and reiteration of key points  Future plans  Summary  Appendices  Reader evaluation  Exhibits  Tables  Appendices 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Administração Estadual<br/>Administração Regional<br/>Emprego<br/>Serviço Público<br/>Produtividade<br/>Eficiência<br/>Efetividade<br/>Avaliação de Desempenho<br/>Custo Benefício<br/>Programa<br/>Relações de Trabalho<br/> Relações Intergovernamentais