GRAY, Sandra Trice

Evaluation with power : a new approach to organizacional effectivenes, empowerment, and excelleence - Washington : Independent Sector, 1998 - 178 p.

Part one: making evaluation a useful management tool - Sandra Trice Gray Ongoing evaluation: a new approach Empowering staff for evaluation The board's role in evaluation How volunteers can contribute to evaluation Using client feedback to improve programs and services Part two: using ongoing evaluation to strengthen key areas Organizational behavior and policy - Astrid E. Merget, Edward T. Weaver Program effectiveness and outcomes - John A. Seely Human resource management - Dennis R. Young, Humphrey Doermann Information management - Ricardo A. Millet, Mark A. Lelle Resource development - Peter McE. Buchanan, Theodore P. Hurwitz Ethics and accountability - Judy Belk, Michael Daigneault Adapting the evaluation process to the organizational culture - Rebecca Adamson, Edward T. Waver Using outside evaluators - Patricia Patrizi, James R. Sanders


Avaliação de Desempenho
Efetividade
Gestão da Informação
Recursos Humanos
Comportamento Organizacional
Ética
Prestação de Contas
Qualidade Total
Terceiro Setor
Voluntariado