Rosen, Ellen Doree <br/><br/>
Improving public sector productivity :  concepts and practice / 
por Ellen Doree Rosen. -- 
 - Newbury Park :  SAGE,  1993. 
 - 280 p. :  il. 
<br/><br/> 1 - Introduction  2 - The politics of productivity  3 - Productivity concepts and applications  4 - Measurement  5 - Measuring productivity  6 - Improving the work process  7 - Training and motivating the worker  8 - Empowering the worker  9 - Management options for obtaining resources  10 - Managing for productivity  11 - Strategy 
<br/><br/><label>ISBN: </label>0803945728 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Serviço Público<br/>Setor Público<br/>Capacitação Profissional <br/>Motivação