Management in the public sector :  challenge and change / 
editado por Kester Isaac-Henry, Chris Painter e Chris Barnes. -- 
 - 2. ed 
 - London :  International Thomson Business ,  1997 
 - 331 p. 
<br/><br/> Development and change in the public sector - Kester Isaac - Henry  The challenge to the public sector: changing politics and ideologies - Edward Johnson  Managing change in the public sector - Chris Painter  Resource and performance management in public service organizations - John Rouse  Changing management and employment in local government - Clare Rigg and Kiran Trehan  Management of information technology in the public sector - Kester Isaac-Henry  Education and consumerism: managing an emerging marketing culture in schools - Chris Barnes and Keith Williams  Patients, power and policy: NHS management and consumer empowerment - Chris Barnes and David Cox  Management accountability in public services: a police case study - Barry Loveday  Management by the unelected state: the rise of quangocracy - Chris Painter  Managing relations with the European Union: the case of local government - Francis Terry  Conclusion: the problematical nature of public management reform - Chris Painter e Kester Isaac-Henry 
<br/><br/><label>ISBN: </label>0412737507 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administração Regional<br/>Serviço Público<br/> Setor Público<br/>Accountability<br/>Mudança Organizacional<br/>Tecnologia da Informação<br/>Reforma Administrativa