Gore, Albert <br/><br/>
Creating a government that works better & cost less :  the report of the national performance review / 
por Al Gore. -- 
 - New York :  A Plume Book,  1993. 
 - 323 p. 
<br/><br/> Chapter 1 - Cutting red tape.  - Streamlining the budget process.  - Decentralizing personnel policy.  - Streamlining procurement.  - Reorienting the inspectors general.  - Eliminating regulatory overkill.  - Empower state and local governments.   Chapter 2 - Putting customers first.  - Giving customers a voice - and a choice.  - Making service organizations compete.  - Creating market dynamics.  - Using market mechanism to solve problems.   Chapter 3 - Empowering employees to get results.  - Decentralizing decisionmaking power.  - Holding all federal employees accountable for results.  - Giving federal workers the tools they need to do their jobs.  - Enhancing the quality of work life.  - Forming a labor-management partnership.  - Exert leadership.   Chapter 4 - Cutting back to basics.  - Eliminate what we don't need.  - Collecting more.  - Investing in greater productivity.  - Reengineering programs to cut costs. 
<br/><br/><label>ISBN: </label>0452272777 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Administração Federal<br/> Administração Estadual<br/>Administração Regional<br/>Reforma Administrativa<br/>Descentralização Administrativa<br/>Liderança<br/>Despesa Pública<br/>Qualidade<br/>Eficiência<br/>Inovação<br/> Tomada de Decisão <br/>Reengenharia