Public management : institutional renewal for the twenty-first century
- Stamford : JAI, 1999
- 268 p.
- Research Public Policy Analysis and Management ; v.10 .
Chapter 1 - Defining public management Chapter 2 - What is new public management? Chapter 3 - Restructuring public organizations Chapter 4 - Work process engineering Chapter 5 - Reinvention in response to environmental change Chapter 6 - Realignment of strategy and structure Chapter 7 - Rethinking, motivation and productivity Chapter 8 - The role of information in institutional renewal
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Reforma Administrativa Modernização Administrativa