Bruijn,Hans de <br/><br/>
Managing performance in the public sector 

 - London/New York :  Routledge,  2002 
 - 129 p. 
<br/><br/> - Part I  1. An introduction to performance measurement: the beneficial effect of performance measurement  2. The perverse effects of performance measurement  3. The resistance of perverted performance measurement  - Part II  4. Design principles for performance measurement  5. Trust and interaction  6. Content and variety  7. Dynamic: towards lively performance measurement  - Part III  8. The paradoxes of performance measurement 
<br/><br/><label>ISBN: </label>041530038X 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Setor Público<br/>Empresa Pública<br/>Efetividade<br/>Serviço Público<br/>Indicador de Desempenho