Strategy in the public sector : a guide to effective change management
- Chichester : John Wiley & Sons, 2000
- 236 p.
- Wiley Series in Practical Strategy .
1 - A model of effectiveness 2 - Assessing the organisation 3 - Paying attention to politicians 4 - Issue management 5 - Vision 6 - Involving managers and employees 7 - Installing management 8 - Engaging others in the organization with the vision or strategic intent 9 - Focus and align 10 - Stabilising and ensuring targets are achieved 11 - Involving the public 12 - Partnership working 13 - Opening up 14 - In touch with the public