The state of access :  success and failure of democracies to create equal opportunities 

 - Washington :  Brookings Intitution Press,  2008 
 - 298 p. 
 - Innovative Governance in the 21st Century .
<br/><br/> Part I. Access and the state  The castle and the village: the many faces of limited access - Jorrit de Jong and Gowher Rizvi   Part II. Access to political decisionmaking  Toward participatory inclusion: a gender analysis of community forestry south Asia - Bina Agarwal  Access to government in Eastern Europe: environmental policymaking in Hungary - Susan Rose-Ackerman  Part III. Access to the economy  Economic entitlements: Facilitating immigrant entrepreneurship - Jorrit de Jong and Peter Kasbergen  Appropriate fit: service delivery beyond bureaucracy - Guy Stuart  Part IV. Access to public services  Revenues and acces to public benefits - Michael Lipsky  Bureaucratic bias and access to public services: the fight against non-take-up - Arre Zuurmond  Providing services to the marginalized: anatomy of an access paradox - Albert Jan Kruiter and Jorrit de Jong  Part V. Access to accountable government  Calling 311: Citizen relationship management in Miami-dade county - Alexander Schellong  Demanding to be served: holding governments to account for improved access - Anwar Shah  Part VI. Access to justice  Access to justice in the United States: narrowing the gap between priciple and pratice - Deborah L. Rhode  Legal empowerment of the poor: innovating access to justice - Maaike de Langen and Maurits Barendrecht  Part VII. The access agenda  The dynamics of access: understanding - "the mismatch" - Jorrit de Jong and Gowher Rizvi 
<br/><br/><label>ISBN: </label>9780815775010 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Cidadania<br/>Democracia<br/>Inclusão Social<br/>Controle Social<br/>Participação Política<br/>serviço público<br/> Burocracia<br/> Pobreza<br/>exclusão social<br/>justiça social
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Estados Unidos