Performance information in the public sector :  how it is used / 
editado por Wouter Van Dooren e Steven Van de Walle. -- 
 - Basingstoke :  Palgrave Macmillan,  2008. 
 - 277 p. 
 - Governance and Public Management  .
<br/><br/> Part 1 - Bureaucracy  1. Nothing new under the sun? Change and continuity in the twentieth-century performance movements - Wouter Van Dooren  2. Advocacy and learning: an interactive-dialogue approach to performance information use - Donald Moynihan  3. Performance information and performance steering: integrated system or loose coupling? - Per Laegreid, Paul G. Roness and Kristin Rubecksen  4. Performance measurement beyond instrumental use - Patria de Lancer Julnes  5. Comparing performance across public sectors - Geert Bouckaert and John Halligan  6. Hitting the target and missing the point? Developing an understanding of organization gaming - Zoe Radnor  7. Performance Management Systems: providing accountability and challenging collaboration - Kathryn G. Denhardt and Maria P. Aristigueta  Part II - Politics and Society  8. Determinants of performance information utilization in political decision making - Jostein Askim  9. UK Parliamentary scrutiny of public service agreements: a challenge too far? - Carole Johnson and Colin Talbot  10. Performance information and educational policy making - Age Johnsen  11. Rational, political and cultural uses of performance monitors: the case of dutch urban policy - Dennis de Kool  12. Reporting public performance information: the promise and challenges of citizen involvement - Alfred Tat-Kei Ho  13. Publishing performance information: an illusion of control? - Steven Van Walle and Alasdair Roberts 
<br/><br/><label>ISBN: </label>9780230551978 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Avaliação de Desempenho<br/> Setor Público<br/> Burocracia<br/>Serviço Público